LexisNexis

LexisNexis Opens New CRM Training Centre in London

First United Kingdom Training Centre Accommodates Increasing Adoption of InterAction™

LONDON (UK), 1 August, 2006. LexisNexis announced today it will open a new training centre for InterAction™ users in London. The new London facility will hold InterAction 5.5 classes that provide comprehensive end-user training and bespoke training programmes to ensure successful implementation of InterAction and allow a growing number of organisations to maximise their investment in the software . The leading CRM solution for relationship-based organisations and professional services firms, InterAction helps professionals create the Relationship Intelligence they need to uncover new business opportunities and enhance client service.

In addition to holding courses in its London training facility, LexisNexis will offer onsite training at any location where InterAction is implemented. Through their Marketing, Train the Trainer and bespoke training and consultancy programmes LexisNexis will help firms analyse their training requirements and deliver on-site courses or hold classes in the new training facility.

"More and more organisations in the UK are turning to LexisNexis® InterAction as their preferred CRM tool, and opening the local training centre demonstrates our ongoing commitment to educating all users," said Daniel Von Weihe, director of international sales and operations at LexisNexis. "Key members of InterAction implementation teams will undoubtedly take away important information from the course and will share what they learn with colleagues, resulting in InterAction fluency throughout the organisation, and making it possible for implementation teams to complete their core job responsibilities."

InterAction 5.5 extends a firm's ability to leverage Relationship Intelligence in the global marketplace by expanding the scope of data that firms can centrally capture and manage, and providing robust new reporting capabilities to give professionals customised and tailored access to Relationship Intelligence in virtually any layout or format. Released in May 2006, InterAction 5.5 offers a host of additional new features, including calendar synchronisation, internationalisation, document linking capabilities and other enhancements that support firms' growth strategies. New functionality also includes activity configuration enhancements, the ability to apply additional information fields to matters, deals, opportunities and engagements, and improved usability and administration.

InterAction 5.5 for Data Stewards and Marketing Users is the first scheduled training course and will take place at 1 Proctor Street, London, on September 26 - September 28, from 9:00 a.m. - 4:30 p.m. This three-day course is tailored to meet the needs of marketing personnel, data administrators, data quality specialists and other data stewards. Refreshments and lunch will be provided. All training courses will be posted on the InterAction website at www.interaction.com/UKtraining.

About LexisNexis
LexisNexis® (www.lexisnexis.com) is a leading provider of information and services solutions, including its flagship Web-based Lexis® and Nexis® research services, to a wide range of professionals in the legal, risk management, corporate, government, law enforcement, accounting and academic markets. A member of Reed Elsevier Group plc [NYSE: ENL; NYSE: RUK] (www.reedelsevier.com), LexisNexis serves customers in 100 countries with 13,000 employees worldwide.

 
Take Action:

Request Information
Call +1.888.572.1400 for more info
E-mail this page
Add me to the Newsflash news distribution service